Shipping and Delivery Policy

At Shorekraft, we are committed to delivering your orders in a timely, safe, and reliable manner. This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered once a purchase is made through our website.

By placing an order on the Shorekraft website, you agree to the terms outlined in this Shipping and Delivery Policy.

1. Order Processing

All orders placed on the website are subject to verification and confirmation before shipment. Order processing begins once payment has been successfully received and verified.

Processing time may vary depending on product availability, order volume, and operational factors. Orders placed on non-working days may be processed on the next working day.

2. Shipping Coverage

Shorekraft ships to locations supported by our logistics partners. Shipping availability may vary depending on the delivery destination and serviceability of the area.

In rare cases where a delivery location is not serviceable, the order may be cancelled, and an appropriate resolution will be provided.

3. Estimated Delivery Time

Estimated delivery timelines are provided for reference only and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

Delivery timelines may differ based on location, product type, and shipping method selected at checkout.

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout and may vary depending on order value, delivery location, and shipping method.

Any applicable shipping fees are clearly displayed before order confirmation.

5. Dispatch Confirmation

Once an order has been shipped, dispatch confirmation details may be shared through the website or order communication channels.

Tracking information, where available, allows customers to monitor the status of their shipment.

6. Delivery Process

Orders are delivered through trusted third-party logistics partners. Delivery attempts are made to the address provided at checkout.

Customers are responsible for ensuring that the shipping address and contact details provided are accurate and complete.

7. Failed or Delayed Deliveries

If delivery attempts are unsuccessful due to incorrect address details, unavailability of the recipient, or other customer-related issues, re-delivery or return procedures may apply.

Shorekraft is not responsible for delays caused by circumstances beyond our control, including courier disruptions, natural events, or regulatory restrictions.

8. Partial Shipments

In certain cases, an order may be shipped in multiple packages due to product availability or logistical requirements. There will be no additional shipping charges for such partial shipments unless otherwise stated.

9. Delivery Confirmation and Acceptance

Once an order is delivered, ownership and risk of loss transfer to the customer.

Customers are advised to inspect the package upon delivery and report any visible damage or discrepancies promptly.

10. Damaged or Missing Packages

If a package appears damaged or incomplete upon delivery, the issue should be reported as soon as possible for investigation.

Shorekraft will coordinate with logistics partners to assess and resolve such cases in accordance with applicable policies.

11. International Shipping

For international deliveries, shipping timelines, customs clearance, and import regulations may vary depending on the destination country.

Customers are responsible for complying with local customs regulations, duties, or taxes, if applicable.

12. Address Accuracy

Customers must ensure that shipping details provided at checkout are accurate. Shorekraft is not responsible for delivery failures due to incorrect or incomplete address information.

13. Force Majeure

Shorekraft shall not be held liable for delays or failures in delivery resulting from events beyond reasonable control, including natural disasters, strikes, transportation disruptions, or government actions.

14. Policy Updates

Shorekraft reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will take effect immediately upon being published on the website.

15. Final Acknowledgment

By placing an order with Shorekraft, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping and Delivery Policy.