Shipping and Delivery Policy

Last updated: 4 August 2026

Shorekraft works to deliver every order safely and on time.

Order processing and dispatch

All confirmed orders are processed and shipped within 7 calendar days from the order date.

Orders placed on weekends or public holidays may begin processing on the next working day. Pre-order, made-to-order or customised products may have a different timeline, which will be clearly mentioned on the product page.

Delivery timeline

Delivery time starts after the order has been dispatched.

Most domestic orders are expected to arrive within 3–7 business days after dispatch, depending on the destination and courier serviceability.

Remote locations may require additional time. Delivery dates are estimates and cannot always be guaranteed.

Shipping confirmation and tracking

After your order is shipped, tracking information will be sent by email, SMS, WhatsApp or another available communication method.

Tracking information may take up to 24–48 hours to update after dispatch.

Shipping charges

Any applicable shipping charge will be displayed at checkout before payment. Charges may depend on the order value, location and shipping method.

Address and contact details

Customers must provide a complete and correct:

• Recipient name.
• Shipping address and PIN code.
• Mobile number.
• Email address.

Contact us immediately if you need to correct an address. We cannot guarantee changes after an order has been shipped.

Shorekraft is not responsible for failed delivery caused by incorrect or incomplete information supplied by the customer.

Delays

Delivery may be delayed because of weather, public holidays, courier disruption, high order volume, government restrictions or other circumstances outside our reasonable control.

If there is a significant delay, we will make reasonable efforts to inform you and help resolve the issue.

Failed delivery

Our courier partner may make more than one delivery attempt. If delivery fails because the customer is unavailable, refuses the parcel or provides incorrect details, additional shipping charges may apply for reshipment.

Damaged, opened or missing package

If the parcel appears open, damaged or tampered with, you may refuse delivery.

If an order is marked delivered but has not been received, contact us promptly at info@shorekraft.com or +91 9990902383 so we can investigate with the courier.

Multiple packages

An order may occasionally arrive in more than one package. You will not be charged additional shipping fees for split shipments unless clearly stated before purchase.

International orders

Where international shipping is available at checkout, delivery times may vary. Customs duties, import taxes and local charges are the customer’s responsibility unless stated otherwise.

Order cancellation

You may request cancellation before dispatch by contacting us. Once an order has been shipped, it cannot normally be cancelled and will be handled according to our Return Policy.